1. Introduction
At Outpost 3D ("Company", "we", "our", "us"), we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our website and services.
2. Information We Collect
Information you provide:
- Account information (name, email address, password)
- Payment information (processed securely through Stripe)
- Profile preferences and settings
- Communications with our support team
Information collected automatically:
- Device information (browser type, operating system)
- Usage data (pages visited, features used, download history)
- IP address and approximate location
- Cookies and similar tracking technologies
3. How We Use Your Information
We use your information to:
- Provide and maintain our services
- Process subscriptions and payments
- Send important account notifications
- Improve our platform and user experience
- Comply with legal obligations
- Detect and prevent fraud
4. Data Sharing
We do NOT sell your personal data. We may share information with:
- Payment processors (Stripe) for transaction processing
- Analytics providers to improve our services
- Law enforcement when required by law
- Service providers who assist in operating our platform
5. Data Security
We implement industry-standard security measures including:
- SSL/TLS encryption for all data in transit
- Encrypted storage for sensitive data
- Regular security audits and updates
- Access controls and authentication
6. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Export your data
- Opt out of marketing communications
7. Cookies
We use cookies for:
- Essential site functionality (authentication, preferences)
- Analytics (understanding how our site is used)
- We do NOT use advertising cookies
8. Children's Privacy
Our services are not intended for users under 18. We do not knowingly collect data from minors.
9. Data Retention
We retain your data for as long as your account is active or as needed to provide services. After account deletion, we may retain certain data as required by law.
10. Changes to This Policy
We may update this policy periodically. We will notify you of significant changes via email or through the Service.
11. Contact
For privacy-related questions or requests:
- Email: privacy@theoutpost3d.com
- Data Protection Officer: dpo@theoutpost3d.com
- Company: 3D Resilience Labs LLC d/b/a Outpost 3D
